3 Unexpected Rules for Effective Sales from an Employee
Often we think we know everything about sales, but in fact, the most effective techniques may not be so obvious. Today, an employee from Punkt B shares three rules that will change your approach to sales:
Use the law of silence.
After you have asked an important question or offered a price, be silent. You do not need to endlessly impose the product on the customer and cause him irritation.
Forget about selling - help buy
The best sellers don’t sell (as strange as that sounds). They help customers make a purchase. This means that you should focus on creating an experience for the customer so that the purchase becomes a pleasant and easy decision.
Make Emotional Contact Using the Mirror Rule
People tend to trust people who are like themselves. Use mirroring the tempo of speech or even your interlocutor’s emotions to create a more personal connection and “we are so similar.”